"The Crusades, the Inquisition…are these events guided by a religion of peace? No, they were guided by self-important men who think they know more than the God they claim to worship. This was not the work of religion; it was arrogance, it was hypocrisy, it was hate. Those horrible men who hijacked those planes hijacked my religion that day too. They insulted my God. So, no, this isn’t “too difficult;” it’s a privilege to be able to serve this victim, to show him the care and love that was so absent that day."